I just read a great article about in CIO Insight entitled “BYOD Taking the Enterprise by Story” by Don Reisinger . The story covers a recent study completed by CSC, “a company that delivers technology-enabled business solutions…”
I wish the article dived deeper into the details of the study itself, but never the less the results are interesting. Here’s what they found out.
- A surprising 45 percent of IT directors say that their personal hardware and software is far more useful to them in the office than those solutions provided by their employers.
- Even better, CSC found in its survey of over 300 respondents that 88 percent of those folks believe employee morale is improved with the institution of BYOD.
- However, IT isn’t all smiles: nearly three in four respondents say that they expect increased security issues from allowing consumer-focused mobile devices in the office.
- BYOD is boosting cloud-computing adoption. In fact, 33 percent of respondents say that their chief reason for adopting the cloud is to ensure employees have greater access to information across both corporate and personal products.
- Environmental concerns are also driving cloud adoption. In fact, 57 percent of respondents say that they want to go green and reduce overall energy consumption in the office.
- CSC found that 43 percent of respondents reported IT projects were the most costly in their budgets this year. Last year, IT projects settled into 11th place in its study.
- In 2011, outsourcing was employed by 30 percent of respondents, due to the cost savings that typically come with that strategy.
- This year, CSC found that three-fourths of respondents outsourced over a quarter of their IT services, a dramatic jump over the prior year.
- In the end, though, IT is on the rise. CSC found that 40 percent of companies are currently increasing their IT budgets.
- Just 5 percent of respondents say that they expect IT budgets to decline in the next year.
There you have it in a nutshell. Companies are utilizing employees devices because it’s cheaper and the employees feel they outperform the company’s equipment. As a result organizations are utilizing the cloud so that the applications and processes employees need for work can be delivered to a myriad of devices. This is leading to smaller IT departments but increasing IT budgets.
As this trend continues towards BYOD and the cloud the argument for mobile and work at home programs is strengthened. The further savings of reduced real-estate expense and reduced expense derived from fewer devices and instances of applications to manage add to the picture. On top of that, the increase in productivity and reduced turnover most companies see as a result of mobility/work at home build an even more compelling reason to build a new vision for work and the corporate environment.
The challenge for CIO’s in this new vision is to redefine what IT does: how they measure success, the technologies they use and how they manage their business.
It’s also more critical than ever that CIO’s choose the right partners to help them achieve this new vision of the corporate landscape and (this is important) ensure that the customer experience is improved along the way. After all, the employees who want to work in a different way are also representative of the customers that want to engage with companies in a different way. Companies like Salesforce.com, Citrix, Microsoft, Amazon.com, and Google are all pieces of the puzzle.
You can read the entire CIO Insight article by clicking here. I hope you enjoy it and look forward to your feedback.